Privacy Policy for Two Guys Moving Inc.

1. Information We Collect

We may collect information that you provide directly to us when you request a quote, contact our team, or book a move.

• Name, email address, and phone number
• Pickup address, drop-off address, and move details
• Preferred move date, time, and service requirements
• Information submitted through forms, messages, or quote tools
• Limited transaction-related information when a deposit is paid through a secure third-party payment provider

2. How We Collect Information

We collect information when you:

• Fill out a quote request or booking form on our website
• Call, email, or otherwise contact us
• Use our online estimate or booking system
• Interact with our website, advertising, or analytics tools

3. How We Use Information

We use collected information for legitimate business purposes, including to:

• Provide estimates, scheduling, and moving services
• Communicate with you about your quote, booking, or service request
• Improve website performance, service quality, and customer experience
• Maintain records related to bookings, quotes, and operations
• Measure the performance of advertising campaigns
• Detect misuse, fraud, or unauthorized activity

4. Google Ads, Analytics, and Conversion Tracking

Our website may use analytics and advertising technologies, including Google Analytics and Google Ads conversion tracking, to understand how users interact with our website and to measure ad performance.

When you click on one of our ads, a click identifier such as a GCLID may be stored and later used to connect actions on our website, such as a quote request or completed booking, with the related ad campaign.

We may also use offline conversion tracking to better understand which leads result in completed bookings or revenue. This helps improve advertising efficiency and customer acquisition performance.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to support website functionality, traffic analysis, form experience, and advertising measurement.

You can control cookie settings through your browser. Disabling some cookies may affect certain parts of the website.

6. Payment Processing

Deposit payments are processed through secure third-party payment providers, such as Clover. We do not store full payment card information on our own servers.

Third-party processors handle payment information in accordance with their own privacy, compliance, and security practices.

7. How We Protect Personal Information

We use reasonable safeguards intended to protect personal information against unauthorized access, use, alteration, or disclosure.

• Secure encrypted connections where applicable
• Restricted access to customer information
• Internal access controls and operational safeguards
• Secure handling of quote, booking, and customer communication records

8. Sharing of Information

We do not sell or rent personal information to third parties for marketing purposes.

We may share information only when reasonably necessary with service providers that support our operations, such as payment processors, website tools, analytics providers, or business systems, or when required by law.

9. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business records, comply with legal or accounting obligations, resolve disputes, and improve operations.

10. Your Choices and Requests

You may contact us to request access to your personal information, request corrections to inaccurate information, or ask questions about how your information is handled, subject to applicable legal and operational requirements.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us